Alan Monahan writes: I do hope that your Christmas sales have defied the grim predictions of the doomsayers. For what is supposed to be the most joyful time of the year, recent data has been less than upbeat In my last column I said that the jury was out regarding Black Friday. Well, Visa UK […]
Retail Reflections: don’t despair of the data, you can still put money in the till Read More »
2017 has been a transformative year for retail as dozens of industry giants, including Toys’R’Us, Debenhams and Mothercare, cut down their physical presence on the high street to focus more on their digital offering. As the year draws to a close, retailers are busy gearing up for what is set to be another year of
Personalisation drives product development and retail innovation Read More »
Research analyst GfK has tracked consumer confidence and behaviour since the UK’s vote to leave the European Union and found that lower income earners are slightly more confident than this time last year, whilst the more affluent seem to be having a few doubts. The causes of stress are on the rise across all consumer
Green guilt, product origins, convenience and nostalgia Read More »
Research by commercial insurer, NFU Mutual has found that almost half (46%) of consumers plan to do their Christmas shopping using a mixture of online and in-store shopping. The insight into this year’s festive shopping habits shows that almost half (46%) of consumers have planned to use a mixture of browsing and buying both
A multi-channel festive shopping season Read More »
The results (so far) are in! Everyone who has entered Gift of the Year 2018 should now have heard whether or not they are on the shortlist for this year’s competition. “It has been a tough year for the judges,” said Luke Palmer, the competition’s project manager. “The sheer diversity and quality of entries has
Gift of the Year Shortlist Announced Read More »
Almost half (42%) of European consumers have used a click ‘n’ collect service in the past 12 months, according to the JDA/Centiro Customer Pulse Report Europe 2017. And, in recent years, the service’s popularity has directly influenced Christmas shopping patterns, as consumers increasingly rely on the convenience and value it provides. The Border Force, which
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