Almost half (42%) of European consumers have used a click ‘n’ collect service in the past 12 months, according to the JDA/Centiro Customer Pulse Report Europe 2017. And, in recent years, the service’s popularity has directly influenced Christmas shopping patterns, as consumers increasingly rely on the convenience and value it provides. The Border Force, which
Alan Monahan writes: I suspect that many retailers will rue the day that Black Friday washed up on our shores from the US. Like Andrew Jennings – who used to run Harrods, House of Fraser and New York department store Saks Fifth Avenue – they probably believe that the lead-up to Christmas should be a
Retail Reflections: the jury is out on Black Friday – bring on the mince pies! Read More »
Alan Monahan writes: Call me Captain Grumpy, but I’m not a fan of fast-approaching Halloween. We don’t get much trick or treating where I live, but it’s still curtains drawn and lights out in our house to deter little kids from begging for sweets when they should be safely tucked up in bed or playing
Retail Reflections: brash US import is a money-spinner Read More »
Selfridges claims that the pre-Halloween launch of its Christmas window in London’s Oxford Street is a first for any department store worldwide. Some 1,000 metres of red velvet have been used for its ‘With Love From’ theme. Inflation has been blamed for a fall in UK retail sales in September. The Office for National Statistics
Retail news round-up: pre-Halloween launch of Christmas window Read More »
I’m sure that most retailers will agree with Mike Cherry, Federation of Small Businesses national chairman, who has hit out at Barclays’ plans to close a further 54 branches this year. He said that at a time of unprecedented uncertainty “the last thing small businesses need is the loss of in-person bank branch support”. Mike
Editor’s news round-up Read More »
Alan Monahan writes: Retail and consumer goods industries will change more in the next 10 years than they have over the past 40, with traditional stores undergoing a metamorphous to stay relevant as online purchases in most categories grow. But you may be comforted to hear that despite the continued increase in digital commerce, the
Retail Reflections: The future for bricks ‘n’ mortar stores Read More »
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