brands

The ecommerce-first economy has finally arrived

The Metapack Ecommerce Delivery Benchmark Report analyses the new cohorts of shoppers born from the COVID-19 ecommerce boom, and how their shopping and delivery expectations have shifted during this unprecedented time. It also examines the ways in which top retailers and brands are already responding to embrace change and succeed in 2022. COVID-19 sent economic

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Brand & Licensing Innovation Summit to run in June

Global Licensing Group is launching Brand & Licensing Innovation Summits (B&LIS) in Europe and North America to celebrate the power of brands and brand extension and provide trends and forecasts, retailer insights, spotlights on growth categories and deep dives into digital and content innovation. The inaugural B&LIS, focusing on the European market, will premiere as

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Retail Reflections: Time for CEs of trade & industry bodies to get business back on the agenda

Alan Monahan writes: I wonder how many of you really believe that politicians care about the welfare of small businesses or think that they just regard them as cash cows. A couple of weeks ago there were murmurings when I cast doubt on the statement by Helen Dickinson, chief executive of the British Retail Consortium,

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Retail Reflections: Buyers and sellers gear up for Christmas; What Amazon Can’t Do

Alan Monahan writes: I was on the way home from Harrogate when I realised that the sharp, stabbing pain in my lower back signalled that I would probably be forced to make a hasty return. Confirmation came quickly. Stopping the car and fishing in my back pocket I found my hotel room key. Stupid boy!

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Retail news round-up: online information; Easter sales, import duties

An investigation by Which? has revealed that almost 50 major online retailers were misinforming or failing to provide clear information to shoppers about returns rights on their websites. The consumer champion says that as a result of its investigation 10 retailers, including Lakeland and M&S, have since updated their information to clarify the unwanted and

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