Bosses of Royal Mail, Britain’s biggest postal service, have warned that a combination of strict Covid regulations, self-isolating staff and an unprecedented rise in online shopping are impacting Christmas deliveries. Royal Mail has employed around 33,000 temporary workers, in addition to its 115,000 postmen and women, but it may not be enough to get all
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The continued surge in online shopping will see over £2.5bn of unwanted Christmas presents returned to retailers, according to LCP Consulting. Stuart Higgins, its director of retail, says: ‘The price retailers have to pay for online growth is pretty substantial.’ UK consumers lead the world when it comes to internet shopping, with an average of
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