With all but essential retail currently closed, UK consumers are missing aspects of the in-store shopping experience, according to a new nationwide survey conducted by Fresh Relevance – a personalisation and decision engine which optimises the customer experience. The Fresh Relevance Loyalty Report 2021, conducted in collaboration with market research company Censuswide in early January
Shoppers are Missing the In-Store Experience Read More »
America’s National Retail Federation (NRF) has detailed the themes and trends it believes will impact retail in the year ahead. This time last year they predicted tumultuous change in retail supply chains, a voracious appetite for resale, recycling, upcycling and “blurred lines” in retail as companies worked to develop innovative ways to servicing and supporting
Retail in 2021: National Retail Federation Report Read More »
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