consumer spending

Retail news round-up: Shop owners blame banks; a ‘new breed’ of consumer; social media promotions probed

A survey by the Nottingham Building Society has revealed that 46% of shop owners blame the closure of local bank branches in the last three years for damaging their businesses, while 24% said it contributed to them going out of business within the last five years. Retailers are also being hit by lower footfall, with

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Retail Reflections: Call for help as small shops feel the strain; steep footfall drop; a question of confidence

Alan Monahan writes: A bouquet for the Federation of Small Businesses, which has once again turned the spotlight on retailers. This was prompted by a rise in employment to 75.4% – the highest level since records began – and a drop in the number of self-employed people by 30,000 to 4.76 million. It is independents

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Retail news round-up: online information; Easter sales, import duties

An investigation by Which? has revealed that almost 50 major online retailers were misinforming or failing to provide clear information to shoppers about returns rights on their websites. The consumer champion says that as a result of its investigation 10 retailers, including Lakeland and M&S, have since updated their information to clarify the unwanted and

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Retail news round-up: Best employers; top brands; a reluctance to haggle

John Lewis has been named as the best retailer in the UK to work for, according to employee reviews posted on the website of jobs’ firm Indeed. Cosmetics company Lush was second, followed by IKEA, Marks & Spencer, Clarks, Pandora Jewellery, Harrods, GAME, Waitrose and The Body Shop. Lego has been voted the top brand

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Retail Reflections: don’t despair of the data, you can still put money in the till

Alan Monahan writes: I do hope that your Christmas sales have defied the grim predictions of the doomsayers. For what is supposed to be the most joyful time of the year, recent data has been less than upbeat In my last column I said that the jury was out regarding Black Friday. Well, Visa UK

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Retail news round-up: Christmas spending, fast shopping, rich pickings and salaries

UK consumers are planning to spend an average of £1,551 over the festive shopping season – £51 more than last year, according to a survey of 2,000 adults conducted by American Express. It estimates that there will be a £76bn overall spend, with individuals parting with £51 more than last year. After Christmas getaways, the

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