Almost half (42%) of European consumers have used a click ‘n’ collect service in the past 12 months, according to the JDA/Centiro Customer Pulse Report Europe 2017. And, in recent years, the service’s popularity has directly influenced Christmas shopping patterns, as consumers increasingly rely on the convenience and value it provides. The Border Force, which
I was pleased to hear that the government is “committed to switching business rates indexation from RPI [retail prices index] to CPI [consumer prices index] from 2020”. More worrying is that legislation will be introduced “in due course”, so let’s hope these aren’t weasel words. The reform could save organisations £1 billion. As many large
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