Annual Cost of Failed UK Online Deliveries is £851 million says IMRG
IMRG (Interactive Media in Retail Group) has conducted research that reveals the estimated overall cost to the UK e-retail sector of failed ‘1st time, on-time’ delivery is £851m per annum. The huge sum comes from the IMRG UK Valuing Home Delivery Review 2012, the fourth edition in a series following on from those published in
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