harrods

Retail news round-up: click ‘n’ collect Christmas, festive fakes, and the top places to work

Almost half (42%) of European consumers have used a click ‘n’ collect service in the past 12 months, according to the JDA/Centiro Customer Pulse Report Europe 2017. And, in recent years, the service’s popularity has directly influenced Christmas shopping patterns, as consumers increasingly rely on the convenience and value it provides. The Border Force, which

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Retail Reflections: the jury is out on Black Friday – bring on the mince pies!

Alan Monahan writes: I suspect that many retailers will rue the day that Black Friday washed up on our shores from the US. Like Andrew Jennings – who used to run Harrods, House of Fraser and New York department store Saks Fifth Avenue – they probably believe that the lead-up to Christmas should be a

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Retail news round-up

When you visit a trade show, how long do you stay? According to market research firm FaceTime the average retailer is there for just five and a half hours. Its report for live-event companies also reveals that just over three-quarters of visitors to exhibitions make new purchasing decisions there or have existing ones reinforced. Travel

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