Marks & Spencer

Retail Reflections: It’s grand up north; business rates and another ‘save the high street’ campaign

Alan Monahan writes: And so to Harrogate. Next week I will be happily heading to the Home & Gift Buyers’ Festival in the spa town as I have done for the past 23 years. Driving to North Yorkshire, my spirits will be lifted as I re-enter the time warp that is Harrogate in the knowledge

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Retail news round-up: Sales; business and consumer confidence; surplus shops

Retail sales grew at their fastest pace since September 2017 in the year to June, according to the CBI’s latest Distributive Trades Survey. It also revealed that sales volumes were well above average for the time of year. Additionally, the survey reported a jump in growth in the volume of orders placed on suppliers. The

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Retail news round-up: consumers value independents; risky business; shoppers prefer debit cards

Almost half (44%) of British consumers interviewed by YouGov said that the way independent retailers make them feel valued made it more likely they would shop with them. However, just 22% of those polled said they currently visit an independent retailer in the first place, with 44% of those polled stating that, compared to the

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Retail Reflections: Shoppers’ needs; why M&S is pants; a bank’s PR tosh

Alan Monahan writes: Since Marks & Spencer announced that it was closing 100 stores over the next four years, the world and his wife seem to have had their say on how the high street can be saved. Well-meaning people are coming out of the woodwork to vow their allegiance to physical stores. Lucy Mangan,

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Retail news round-up: Discounting; route to better service; help in the supply chain

Dr Tim Denison, director of retail intelligence at Ipsos Retail Performance, believes that retailers are in ‘a tricky place and have little choice but to continue to discount’, reflected in the -0.3% fall in non-food prices in April over March. British Retail Consortium chief executive Helen Dickinson says that ‘seeing online and stores as two

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