Shopping may never be the same, says M&S, as retailers scramble to prepare for a post-Covid retail arena Britain’s retailers must be willing to transform their operations and offerings to consumers. Will Broome, Founder of says retail tech pioneer Ubamarket, discusses why retailers must following the example of supermarkets and utilise tech-based solutions to ensure
M&S says shopping may never be the same Read More »
Almost half (44%) of British consumers interviewed by YouGov said that the way independent retailers make them feel valued made it more likely they would shop with them. However, just 22% of those polled said they currently visit an independent retailer in the first place, with 44% of those polled stating that, compared to the
Alan Monahan writes: Since Marks & Spencer announced that it was closing 100 stores over the next four years, the world and his wife seem to have had their say on how the high street can be saved. Well-meaning people are coming out of the woodwork to vow their allegiance to physical stores. Lucy Mangan,
Retail Reflections: Shoppers’ needs; why M&S is pants; a bank’s PR tosh Read More »
An investigation by Which? has revealed that almost 50 major online retailers were misinforming or failing to provide clear information to shoppers about returns rights on their websites. The consumer champion says that as a result of its investigation 10 retailers, including Lakeland and M&S, have since updated their information to clarify the unwanted and
Retail news round-up: online information; Easter sales, import duties Read More »
Some of the UK’s biggest retailers have pledged their support for an action plan launched by the British Retail Consortium (BRC) called Better Retail, Better World. Those already signed up to the programme include John Lewis, Kingfisher, Sainsbury’s, M&S, Dixons Carphone, Next, Boots, Aldi, Co-op, House of Fraser, Fenwick, Ikea, Lidl, Morrisons, Ocado, WHSmith, Wilko,
Better Retail, Better World Read More »
Alan Monahan writes: Fed up with reading downbeat pre and post-holiday stories about footfall and predicted sales, I turned in desperation to Amazon Echo, my new Christmas toy, to find out if the future looked brighter for retailers. Surely the all-knowing Alexa would be able to tell me if shop owners could expect economic salvation
Retail Reflections: Can small retailers fill the void left by big chain stores? Read More »
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