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Retail news round-up: Unhappy returns; Brits are top online shoppers; fast-falling non-food prices; New Year honours

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The continued surge in online shopping will see over £2.5bn of unwanted Christmas presents returned to retailers, according to LCP Consulting. Stuart Higgins, its director of retail, says: ‘The price retailers have to pay for online growth is pretty substantial.’ UK consumers lead the world when it comes to internet shopping, with an average of

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Retail news round-up

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A new Salmon Insights white paper addresses ‘The dominance and threat of Amazon’ and ‘why brands need to start fighting back fast’. It says that with nearly 40% of online UK spend going through Amazon, and clear signals of the retail giant’s intent to own the interfaces that connect sectors to their customers, savvy businesses

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