Alan Monahan writes: I once worked in the same office as a young woman who thought nothing of ‘buying’ a dress on a Friday and returning it to the store for a refund the following Monday. Challenged by colleagues about this practice – which also extended to having pieces of jewellery on approval – she
As an incentive for people to shop in person and for online retailers to lease physical stores, international property firm Colliers International suggests that the government should create a two-tiered VAT system where shoppers would be charged 15% for purchases in stores and 22.5% for online transactions. Meanwhie, Tesco chief executive David Lewis has again
An investigation by Which? has revealed that almost 50 major online retailers were misinforming or failing to provide clear information to shoppers about returns rights on their websites. The consumer champion says that as a result of its investigation 10 retailers, including Lakeland and M&S, have since updated their information to clarify the unwanted and
Retail news round-up: online information; Easter sales, import duties Read More »
The continued surge in online shopping will see over £2.5bn of unwanted Christmas presents returned to retailers, according to LCP Consulting. Stuart Higgins, its director of retail, says: ‘The price retailers have to pay for online growth is pretty substantial.’ UK consumers lead the world when it comes to internet shopping, with an average of
We use cookies to improve your experience on our site. By using our site you consent to cookies.
See our privacy statement for more information
By signing up to our newsletter you agree with our privacy policy