online shopping

Retail news round-up: Best employers; top brands; a reluctance to haggle

John Lewis has been named as the best retailer in the UK to work for, according to employee reviews posted on the website of jobs’ firm Indeed. Cosmetics company Lush was second, followed by IKEA, Marks & Spencer, Clarks, Pandora Jewellery, Harrods, GAME, Waitrose and The Body Shop. Lego has been voted the top brand

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Retail Reflections: Online UK retailers see bigger picture; jobs for robots or people?

Alan Monahan writes: Not for the first time we’re being told that savvy retailers understand that success ultimately lies in their ability to gather, analyse and act on data about their customers’ preferences. But while those online in the UK are keenly interested in data, there is a looming barrier: nearly half have reported that

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Retail news round-up: latest sales figures; ethical behaviour and shopping; ‘product experiencers’

The volume of retail sales grew for the third consecutive month in the year to January according to the CBI, but sales for the time of year were the weakest against seasonal norms in over four years. Growth in online sales rose firmly in the year to January at the fastest rate since this time

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