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Retail Reflections: Shoppers’ needs; why M&S is pants; a bank’s PR tosh

Alan Monahan writes: Since Marks & Spencer announced that it was closing 100 stores over the next four years, the world and his wife seem to have had their say on how the high street can be saved. Well-meaning people are coming out of the woodwork to vow their allegiance to physical stores. Lucy Mangan,

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Retail Reflections: The future for bricks ‘n’ mortar stores

Alan Monahan writes: Retail and consumer goods industries will change more in the next 10 years than they have over the past 40, with traditional stores undergoing a metamorphous to stay relevant as online purchases in most categories grow. But you may be comforted to hear that despite the continued increase in digital commerce, the

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