The Office for National Statistics (ONS) reported that retail sales in August rose by 3.3% compared with the same month a year earlier and by 0.3% on a month-to-month basis. This has surprised economists who had expected shoppers to rein in their spending. The unexpected results were driven by a rise of 4.5% in the
An investigation by Which? has revealed that almost 50 major online retailers were misinforming or failing to provide clear information to shoppers about returns rights on their websites. The consumer champion says that as a result of its investigation 10 retailers, including Lakeland and M&S, have since updated their information to clarify the unwanted and
Retail news round-up: online information; Easter sales, import duties Read More »
The retail industry has the unhappiest staff, according to an Expert Market/Vivatic survey. Some 13% of the 2,222 respondents said they had imagined killing their boss and 30% of those in the sector claimed to hate their job. At the end of April, Eric Smith – who has designed jewellery for the Queen and the
Retail news round-up: ’Unhappy’ staff; stores making headlines, shop jobs and automation Read More »
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