retail reflections

Retail Reflections: Buyers and sellers gear up for Christmas; What Amazon Can’t Do

Alan Monahan writes: I was on the way home from Harrogate when I realised that the sharp, stabbing pain in my lower back signalled that I would probably be forced to make a hasty return. Confirmation came quickly. Stopping the car and fishing in my back pocket I found my hotel room key. Stupid boy!

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Retail Reflections: Don’t ignore new regulation; giving consumers what they want

Alan Monahan writes: Sorry, but I’m banging on again about the introduction of General Data Protection Regulation (GDPR), which is just six weeks away. If you’re a retailer or run any other business that handles the personal data of EU citizens, you must comply with the new rules or face the prospect of a large

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Retail Reflections: Fings ain’t what they used to be, but I’m still a sucker for trade shows

Alan Monahan writes: Were you at Spring Fair? I’ve visited since 1997 and this year it was one of my more enjoyable experiences. Old-timers complain that ‘trade shows aren’t what they used to be’. They’re not – and neither is the gift industry. The online world and fewer shops have seen to that. But at

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Retail Reflections: Can small retailers fill the void left by big chain stores?

Alan Monahan writes: Fed up with reading downbeat pre and post-holiday stories about footfall and predicted sales, I turned in desperation to Amazon Echo, my new Christmas toy, to find out if the future looked brighter for retailers. Surely the all-knowing Alexa would be able to tell me if shop owners could expect economic salvation

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Retail Reflections: don’t despair of the data, you can still put money in the till

Alan Monahan writes: I do hope that your Christmas sales have defied the grim predictions of the doomsayers. For what is supposed to be the most joyful time of the year, recent data has been less than upbeat In my last column I said that the jury was out regarding Black Friday. Well, Visa UK

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Retail Reflections: getting discovered on the high street and the value of data

Alan Monahan writes: Save the High Street deserves a pat on the back for making so much useful information freely available to retailers, even if they aren’t members. Given that it costs nothing to join and there are special offers for those with independent local shops, I would have thought that being a part of

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