The Office for National Statistics (ONS) reported that retail sales in August rose by 3.3% compared with the same month a year earlier and by 0.3% on a month-to-month basis. This has surprised economists who had expected shoppers to rein in their spending. The unexpected results were driven by a rise of 4.5% in the
Alan Monahan writes: I wonder how many of you really believe that politicians care about the welfare of small businesses or think that they just regard them as cash cows. A couple of weeks ago there were murmurings when I cast doubt on the statement by Helen Dickinson, chief executive of the British Retail Consortium,
Almost half (44%) of British consumers interviewed by YouGov said that the way independent retailers make them feel valued made it more likely they would shop with them. However, just 22% of those polled said they currently visit an independent retailer in the first place, with 44% of those polled stating that, compared to the
An investigation by Which? has revealed that almost 50 major online retailers were misinforming or failing to provide clear information to shoppers about returns rights on their websites. The consumer champion says that as a result of its investigation 10 retailers, including Lakeland and M&S, have since updated their information to clarify the unwanted and
Retail news round-up: online information; Easter sales, import duties Read More »
John Lewis has been named as the best retailer in the UK to work for, according to employee reviews posted on the website of jobs’ firm Indeed. Cosmetics company Lush was second, followed by IKEA, Marks & Spencer, Clarks, Pandora Jewellery, Harrods, GAME, Waitrose and The Body Shop. Lego has been voted the top brand
Retail news round-up: Best employers; top brands; a reluctance to haggle Read More »
The volume of retail sales grew for the third consecutive month in the year to January according to the CBI, but sales for the time of year were the weakest against seasonal norms in over four years. Growth in online sales rose firmly in the year to January at the fastest rate since this time
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