Alan Monahan writes: I wonder how many of you really believe that politicians care about the welfare of small businesses or think that they just regard them as cash cows. A couple of weeks ago there were murmurings when I cast doubt on the statement by Helen Dickinson, chief executive of the British Retail Consortium,
A survey by the Nottingham Building Society has revealed that 46% of shop owners blame the closure of local bank branches in the last three years for damaging their businesses, while 24% said it contributed to them going out of business within the last five years. Retailers are also being hit by lower footfall, with
A new report released by Textlocal, one of the UK’s leading SMS platforms, reveals that mobile opportunities are set to revolutionise the industry as operators increasingly embrace the SMS platform to help drive activity and integration. It was found that 59% of the UK’s digital buyers make their purchases on mobile devices and the scale
Mobile opportunities Read More »
Alan Monahan writes: If you run a small independent gift shop I’m sure you’ll have some customers who envy what you do. They figure that if you pass the time of day with nice people, selling them pretty things, it’s not a bad way to earn a living. They don’t know the half of it,
Retail Reflections: A ‘cushy life’ selling gifts – now here comes GDPR! Read More »
Alan Monahan writes: Not for the first time we’re being told that savvy retailers understand that success ultimately lies in their ability to gather, analyse and act on data about their customers’ preferences. But while those online in the UK are keenly interested in data, there is a looming barrier: nearly half have reported that
Retail Reflections: Online UK retailers see bigger picture; jobs for robots or people? Read More »
Alan Monahan writes: Fed up with reading downbeat pre and post-holiday stories about footfall and predicted sales, I turned in desperation to Amazon Echo, my new Christmas toy, to find out if the future looked brighter for retailers. Surely the all-knowing Alexa would be able to tell me if shop owners could expect economic salvation
Retail Reflections: Can small retailers fill the void left by big chain stores? Read More »
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