survey

The Giftware Association Quarterly Pulse Survey

The Giftware Association has launched a new Quarterly Pulse Survey called Giftware Unwrapped, designed to give the UK gift and home industry a stronger, clearer and more timely voice during an increasingly complex trading landscape. The survey will capture real‑time insight into trading conditions across the sector, providing regular, sector‑specific intelligence on key areas including

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Retail Reflections: Heavy price paid for ‘taking it back’; raised voices and smart assistants

Alan Monahan writes: I once worked in the same office as a young woman who thought nothing of ‘buying’ a dress on a Friday and returning it to the store for a refund the following Monday. Challenged by colleagues about this practice – which also extended to having pieces of jewellery on approval – she

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