british retail consortium

Better Retail, Better World

Some of the UK’s biggest retailers have pledged their support for an action plan launched by the British Retail Consortium (BRC) called Better Retail, Better World. Those already signed up to the programme include John Lewis, Kingfisher, Sainsbury’s, M&S, Dixons Carphone, Next, Boots, Aldi, Co-op, House of Fraser, Fenwick, Ikea, Lidl, Morrisons, Ocado, WHSmith, Wilko,

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Retail news round-up: Best employers; top brands; a reluctance to haggle

John Lewis has been named as the best retailer in the UK to work for, according to employee reviews posted on the website of jobs’ firm Indeed. Cosmetics company Lush was second, followed by IKEA, Marks & Spencer, Clarks, Pandora Jewellery, Harrods, GAME, Waitrose and The Body Shop. Lego has been voted the top brand

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Retail Reflections: Online UK retailers see bigger picture; jobs for robots or people?

Alan Monahan writes: Not for the first time we’re being told that savvy retailers understand that success ultimately lies in their ability to gather, analyse and act on data about their customers’ preferences. But while those online in the UK are keenly interested in data, there is a looming barrier: nearly half have reported that

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Retail news round-up: latest sales figures; ethical behaviour and shopping; ‘product experiencers’

The volume of retail sales grew for the third consecutive month in the year to January according to the CBI, but sales for the time of year were the weakest against seasonal norms in over four years. Growth in online sales rose firmly in the year to January at the fastest rate since this time

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Retail Reflections: don’t despair of the data, you can still put money in the till

Alan Monahan writes: I do hope that your Christmas sales have defied the grim predictions of the doomsayers. For what is supposed to be the most joyful time of the year, recent data has been less than upbeat In my last column I said that the jury was out regarding Black Friday. Well, Visa UK

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Retail Reflections: the jury is out on Black Friday – bring on the mince pies!

Alan Monahan writes: I suspect that many retailers will rue the day that Black Friday washed up on our shores from the US. Like Andrew Jennings – who used to run Harrods, House of Fraser and New York department store Saks Fifth Avenue – they probably believe that the lead-up to Christmas should be a

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