Alan Monahan writes: Save the High Street deserves a pat on the back for making so much useful information freely available to retailers, even if they aren’t members. Given that it costs nothing to join and there are special offers for those with independent local shops, I would have thought that being a part of
Retail Reflections: getting discovered on the high street and the value of data Read More »
Alan Monahan writes: Call me Captain Grumpy, but I’m not a fan of fast-approaching Halloween. We don’t get much trick or treating where I live, but it’s still curtains drawn and lights out in our house to deter little kids from begging for sweets when they should be safely tucked up in bed or playing
Retail Reflections: brash US import is a money-spinner Read More »
For the first time, the volume of retail purchases made by card now accounts for more than half of all customer transactions, according to the British Retail Consortium’s Payments Survey. Retailers’ investment in payment technology has led to greater customer choice over how they pay for their goods both in store and online. The BRC
A cashless society Read More »
Alan Monahan writes: As bricks-and-mortar retailers seek to turn their physical stores into an asset instead of a liability to compete against online retailers, they will need to make sure they are heeding the demands of today’s increasingly mobile phone dependent consumers, according to eMarketer. It reports that while studies have showed in-store shopping remains
Retail Reflections: E-commerce and what shoppers want Read More »
I wonder how many retailers at Top Drawer this week will be searching for UK-made products. If you’re one of them, I’m sure you won’t be alone. The falling pound and the threat of rising inflation following the Brexit vote will see buyers looking for the biggest bang they can get for their buck from
Alan Monahan’s Retail Reflections: Buying British Read More »
According to the British Retail Consortium (BRC), Christmas on the internet was alive with the sound of ringing tills. This boom time, according to Sales Commando, reinforces the need to have online sales and support staff suitably equipped to deal with an equivalent rise in customer enquiries and, inevitably, customer complaints. The time bomb, according
Sales Commando reveals the Internet time bomb Read More »
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