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Retail news round-up: Preference for shopping in physical stores; Christmas comes early

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More than 82% of UK consumers would rather shop in a bricks and mortar store than buy online because products can be viewed before committing to a purchase, according to e-commerce agency PushON. However, its survey of 1,000 shoppers revealed that 52% of those believe that retailers need to offer a more seamless experience between

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Retail Reflections: Buyers and sellers gear up for Christmas; What Amazon Can’t Do

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Alan Monahan writes: I was on the way home from Harrogate when I realised that the sharp, stabbing pain in my lower back signalled that I would probably be forced to make a hasty return. Confirmation came quickly. Stopping the car and fishing in my back pocket I found my hotel room key. Stupid boy!

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Retail news round-up: Online parcels; falling prices; worst and best retailers

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Online retail parcel delivery order volumes were up + 13.9% year on year in April, according to IMRG data. Easter fell early this year (in March), so a dip in volumes may have been expected in April due to a tough comparator with last year, when Easter was in April. However, the monthly decline on

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Retail news round-up: Best employers; top brands; a reluctance to haggle

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John Lewis has been named as the best retailer in the UK to work for, according to employee reviews posted on the website of jobs’ firm Indeed. Cosmetics company Lush was second, followed by IKEA, Marks & Spencer, Clarks, Pandora Jewellery, Harrods, GAME, Waitrose and The Body Shop. Lego has been voted the top brand

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Retail Reflections: Online UK retailers see bigger picture; jobs for robots or people?

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Alan Monahan writes: Not for the first time we’re being told that savvy retailers understand that success ultimately lies in their ability to gather, analyse and act on data about their customers’ preferences. But while those online in the UK are keenly interested in data, there is a looming barrier: nearly half have reported that

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