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Retail Reflections: fewer, smaller stores and how they can survive

  Alan Monahan writes: Good retailers will know that customers crave innovation – and new findings by Salmon Insights confirms it, with 60% of people preferring to purchase from a ‘digitally innovative retailer’ and a quarter of us now identifying as ‘digitally obsessive’. However, a closer look at the research suggests that consumers desire innovations

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Editor’s news round-up

I was pleased to hear that the government is “committed to switching business rates indexation from RPI [retail prices index] to CPI [consumer prices index] from 2020”. More worrying is that legislation will be introduced “in due course”, so let’s hope these aren’t weasel words. The reform could save organisations £1 billion. As many large

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Online shopping set to generate 1.35 billion deliveries a year by 2018

Online retail is expected to see significant growth in deliveries over the next four years, according to a new report from Barclays, as people increasingly use smartphones and tablets to place orders and take advantage of new flexible and convenient delivery options. The research, independently commissioned by Barclays’ Retail and Transport & Logistics banking sector

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