shopping

Christmasworld defines the ‘Wow’ experience for shoppers

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Christmasworld, which runs from January 24-28 2020 at Messe Frankfurt, with feature the most comprehensive and spectacular array of Christmas decorations available on the market, from enormous installations fit for shopping malls and town centres through to delicate hand-crafted pieces for family trees. Around 1,000 exhibitors are expected to take part in show, which runs

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Retail Reflections: A gift-giving ritual; finding solace in festive sales

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Alan Monahan writes: When it comes to Christmas, grandads are apparently bottom of the country’s shopping lists. Indeed, people buy more gifts for their pets! But had Barclays interviewed me for their survey which yielded this information I would have told them that I must be the exception. I find my wife’s festive generosity positively

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Retail news round-up: Banking your takings; online fraud; singles day boom

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Dame Colette Bowe, chairwoman of the Banking Standards Board, has told the Treasury select committee that the closure of thousands of bank branches in recent years was ‘very much a small business issue’ and ‘If you are trying to bank your takings and you have to drive 20 miles … that’s not good.’ She said

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Retail Reflections: The shopping ‘experience’ and customer satisfaction

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Alan Monahan writes: You’ll know that these days it’s not enough just to go shopping. You are also invited to enjoy the ‘experience’. Open a newspaper or magazine and THAT word jumps out of the page as stores and trade shows demonstrate how they are reinventing themselves in the wake of dwindling customer numbers and

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